After receiving our dead Nikon digital camera last week, I was worried that we wouldn't get the replacement from Amazon.com before we leave next week for Peter & Laura's wedding. I shouldn't have worried. I filled out the online form indicating that I needed to return the camera because it was defective. Amazon emailed me a link to print out a pre-paid UPS shipping label. A few hours after that, I got a second email from Amazon apologizing for the problem and promising to ship a replacement ASAP via UPS 2nd Day Air. Sure enough, the new camera went out that same day, and arrived here yesterday. And it works.
Amazing.
Posted by Mike at June 12, 2002 09:14 AM